Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly

• Contact details: Name, email address, and phone number.
• Company information: Entity name, jurisdiction, and corporate structure.
• Operational information: Data required for business readiness assessments.
• Documents: Voluntarily submitted for professional review.
• Messages: Sent through our contact forms or designated WhatsApp channels.

1.2 Information Collected Automatically

• Device and browser information (type, version, operating system).
• IP address and general geographic location.
• Website analytics (page views, time on site, referring source).
• Cookies required for site functionality and security performance.

Industrial Note: We do not use invasive tracking, behavioural profiling, or advertising cookies.

2. How We Use Your Information

We use your information strictly for operational and service‑delivery purposes:

• To respond to enquiries and manage client engagements.
• To assess HK entry readiness and banking compliance.
• To evaluate operational systems for government funding eligibility.
• To deliver our operational tools and coordination services.
• To improve our website and internal service processes.
• To maintain security and prevent infrastructure misuse.

We do not sell, rent, or trade your personal data.

3. How We Store and Protect Your Data

We follow Hong Kong data protection standards and industry best practices:

• Data is stored on secure, access‑controlled systems.
• Access is restricted to senior operators involved in your specific engagement.
• Sensitive documents are encrypted in transit and at rest.
• Operational data for tools (e.g., WhatsApp‑based systems) is stored only as required for service delivery.
• We retain data only for as long as necessary for operational, legal, or compliance purposes.

If you terminate your engagement, you may request deletion of non‑statutory data.

4. Sharing Your Information

We only share data when required to deliver your requested services.

We may share data with:

• Hong Kong service providers (e.g., company secretary, accountants, banks).
• Technology partners used to deliver operational tools (e.g., WhatsApp API providers).
• Government bodies when required for compliance or funding applications.

We do NOT share data with:

• Advertisers or Marketing agencies.
• Data brokers.
• Third parties unrelated to your engagement.

All partners are required to follow strict confidentiality and data‑handling standards.

5. Third‑Party Providers

Where our Services require statutory or regulated work (e.g., company incorporation, accounting, tax filings, banking applications), these components are executed by licensed third‑party providers. We share only the information required to deliver the service you request.

Paprikaa Labs does not control, manage, or store data handled directly by these providers. Their use of your data is governed by their own privacy and regulatory obligations.

6. WhatsApp‑Based Operational Tools

If you use our WhatsApp‑based operational systems:

• We do not read or store personal chat history.
• Only structured operational data (logs, tasks, timestamps) is processed.
• Data is used solely to deliver the operational functions you request.
• You may request export or deletion of operational logs at any time.
• We do not use WhatsApp data for marketing or analytics.

7. Your Rights

Under Hong Kong privacy regulations, you have the right to access your personal data, request correction of inaccurate data, or request deletion (where legally permissible).

To exercise these rights, contact us at: [email protected]

8. Data Retention

We retain data only for operational delivery, compliance requirements, audit obligations, and legal record‑keeping. If you end your engagement, we delete non‑required data upon request.

9. Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The “Last Updated” date will always indicate the latest version.

10. Language of Interpretation

In the event of any discrepancy or inconsistency between the English version and any translated version (including Chinese) of these Terms, the English version shall prevail and be the final authority for the interpretation of our policies and obligations.

11. Contact Us

For privacy‑related questions or requests:

Paprikaa Labs Hong Kong SAR
Email: [email protected]